Why Is It Time for Businesses to Change the Way They Hire?

The economy is volatile, technology is advancing at an unprecedented pace, and the cost of a bad hiring decision keeps rising. In a talk on March 14, 2026, Hẳng Phan Adley, Founder & CEO of AI Talent H&HIS, shared his perspective on moving away from hiring based on a candidate’s “past record” toward hiring based on real capabilities and data.

🎥 Watch the AI Talent H&HIS introduction video here.

The Age-Old Question: How Do You Find Top Talent?

Over years of working with partners and clients, the question we hear most often has always been: “How do we find the right talent for our organization?”

Yet after surveying and assessing their situations, we often turn the question around: Is the market really short on talent, or do businesses simply lack the right methods to find it? This is not a problem unique to any one company. It is a challenge that nearly every organization in the world faces every day.

The High Cost of a Bad Hire

In the past, when a company hired the wrong person, it usually still had the time, opportunity and resources to fix the mistake. Today, that is much harder.

Research shows that a bad hire can cost anywhere from two to more than six times the original hiring cost. And that is only the visible part. Behind it lies a range of hidden costs: delayed projects, late deliveries to customers and, most importantly, a breakdown in team cohesion and continuity. Together, these cost a business its competitive edge.

When Degrees and Résumés Are No Longer the Only Measure

Traditional hiring tends to evaluate candidates based on their past: the schools they attended, their degrees, the information on their CVs and a set of mandatory criteria defined by the organization.

We believe this approach no longer fits today’s world, because the way we work has changed dramatically. Remote work and distributed teams are becoming the norm. A company may have its office in Ho Chi Minh City, but its team must be capable of collaborating with partners in many different locations.

By changing how they evaluate candidates, shifting from résumé-based hiring to skills-based hiring, businesses can open the door to a far larger pool of talent.

The Paradox: Businesses Are Hungry for Talent, Yet People Remain Unemployed

Against this challenging backdrop, there is a paradox worth considering. When we talk with business leaders and managers, we often hear them complain that they cannot find talent. Meanwhile, reports and daily news show that unemployment is widespread, not only in Vietnam but in many countries around the world.

So what keeps talent supply and demand from finding each other? That very question is why we built AI Talent H&HIS: to support businesses on the journey toward smarter, faster hiring.

We believe that among those who are unemployed or have not yet found the right place, many are genuinely talented: recent graduates, people starting a new career path, and seasoned professionals with deep experience in their fields. Among them are future leaders and creative thinkers. But businesses will struggle to find them if they keep relying only on traditional hiring methods.

Those criteria served us well in the past. But in the near future, many jobs will emerge that we have never even heard of today. It is time to rethink how we hire.

Holistic Candidate Assessment, Data-Driven Decisions

AI Talent H&HIS helps businesses assess candidates more holistically, rather than relying on a few short interviews as in the past:

– Assessment based on real capabilities: Personality assessments are combined with situational exercises, giving recruiters a clear picture of whether a candidate has the right skills and fits the company culture.
– Customizable question sets: Each question set is designed around the industry, the role and the company’s own competency framework.
– Flexible interviews: Candidates can take interviews from anywhere, making the whole process more flexible and saving time.
– Data-driven decisions: Every assessment is recorded and analyzed, helping recruiters make more objective, better-informed decisions.

Technology Does Not Replace People

We firmly believe that technology will never replace people. Technology simply helps people make better, more effective decisions.
No business can run on technology alone. A business is built on trust, teamwork and a team that shares a common vision. Only with these can we overcome difficult times together and achieve extraordinary things.
On that journey, AI Talent H&HIS hopes to stand alongside businesses in selecting talent more intelligently, so they can go faster and further.

Watch the full talk here: https://www.youtube.com/watch?v=DILBBx49ZbI

AI Talent H&HIS – Hire Smarter. Grow Faster.
Explore now: https://aitalenthhis.com
Hotline: (+84) 97 360 7502

📩 Sign up for a free trial today and start optimizing your hiring process with AI.

For expert consultation, contact: bd@hinternationalstrategy.com

AI Talent H&HIS, the leading AI-powered interview and skills assessment platform in Vietnam and Southeast Asia.

​”H&HIS – The minds behind the innovation of AI Talent H&HIS“